Braze FAQs

Why do some segments added from Braze show with a zero size in the Audiences view?

Braze estimates the amount of contacts that will match a segment against a portion of your database and then applies that statistically. So when searching for a single contact or just a few contacts when your total database size is large the rounding error on the Braze size is returning zero. More information can be found in the Braze documentation.